Mobile health hub
In 2022, the introduction of e-prescribing has digitalized the healthcare industry and created new challenges for pharmacies and GP practices. The sana project demonstrates an innovative solution to these problems. Our goal is to provide primary health care quickly, easily and securely for everyone in the future.
The concept spans a three-phase plan from 2024 to 2030, which includes the digitization and training of pharmacists and patients, the digitization and expansion of the courier service, and the introduction of mobile health hubs.
Sana enables barrier-free healthcare, strengthens pharmacies and general practitioners, and simplifies the pathways between all stakeholders.
Digital literacy for seniors
In phase 1, we lay the foundation for the future. We promote digital literacy among seniors so that they can benefit from future medical services. Our goal is to prepare patients for medical changes in the best possible way and to strengthen their connection to pharmacies.
In this phase, sana provides information about the e-prescription with promoter stands in pharmacies. Sana personnel explain its use to seniors and there are explanatory videos in pharmacies. Sana helps customers reduce digital deficits and lays the foundation for the following phases.
Expansion of pharmacy services
In phase 2, pharmacies adapt their services to the digital transformation. Delivery services are being expanded to meet the needs of patients and facilitate the supply of medicines with consultation. Delivery is scheduled via app.
Sana enables pharmacies to offer traditional services such as prescription dispensing and enhanced counseling services. The app enables scheduling of medication deliveries and personal consultations at the doorstep. This ensures a simple and safe supply of medicines.
Mobile health hubs of the future
Phase 3 makes pharmacies and GP practices ready for the future. Sana mobile health hubs serve as centralized points for various healthcare needs, offering medical consultations, pharmaceutical advice, and medication delivery in one place. Patients can receive in-person or remote consultations with healthcare professionals, with the option to involve specialists via video chat when needed.
Complementing the delivery service and the hubs, this is designed to help patients with certain tasks of medication and healthcare. For example, they can manage their prescriptions, order medicines, or book doctor’s appointments.
What I did in this project
- Screen prototype
- Model making
- Design Futuring
- Finance plan concept
- Storytelling video
- Print design
Strategic design project
Sebastian von Westernhagen
Strategic Design M.A.
1st Semester – Summer 2022
Prof. Gabriele N. Reichert